Questions & Answers

Frequently Asked Questions

What is online personal training with Emma Mattison?

It's a fully personalized coaching experience — not a subscription to generic workouts. You receive a custom program, nutrition guidance, and ongoing support built around your goals, schedule, and body, designed specifically for adults over 40. Everything runs through Emma's private training portal and asynchronous video coaching, so you get expert guidance without rigid in-person gym appointments.

How does Emma's online coaching work?

After a comprehensive assessment, Emma designs a personalized program based on your goals, equipment, and health history. You follow your weekly workouts on your schedule and submit short video check-ins for form feedback. Emma adjusts your program continuously based on your progress — so every session moves you closer to your goals.

Is this personalized coaching or a workout subscription?

Personalized coaching. You're not buying access to a library of generic workouts — you're working directly with Emma, who builds, adjusts, and oversees your program week after week. The difference is accountability, expertise, and a plan that evolves with you.

What is the cancellation and billing policy?

Personal training is billed on a 4-week cycle with no long-term contracts. You can cancel at any time with up to 48 hours' notice before your next cycle's billing date auto-charge. Full billing and cancellation details are provided in the written agreement sent to you during onboarding, after your consultation call.

What makes Emma's coaching different?

Emma is a NASM-certified personal trainer, Certified Functional Aging Specialist, and nutrition coach currently pursuing her Master's in Exercise Physiology. Her coaching is science-backed and built specifically for adults over 40 — focusing on functional strength, mobility, and longevity rather than aesthetics. Because she works with a limited number of clients, every program gets genuine, individualized attention.

Do I need gym equipment?

No. Emma designs programs around the equipment you have — whether that's a full home gym, a few dumbbells, or just your body weight. During your assessment you'll discuss what you have access to and every workout is tailored accordingly.

How do I stay accountable in online coaching?

Through weekly video check-ins, progress tracking in your private portal, and direct messaging with Emma. You'll see your workouts, measurements, and key metrics over time — plus habit-based coaching strategies that help you build routines that actually stick.

Is Emma's coaching suitable for older adults or beginners?

Absolutely. Emma specializes in adults over 40 — including beginners and those returning to fitness after years away. As a Functional Aging Specialist, she has specific expertise in modifying exercises for joint issues, chronic conditions, and every fitness level. Every program starts where you are and progresses safely.

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